What is your garage door actually doing?
Pick the symptom. Each page ranks the real causes by how likely they are, tells you what you can safely check yourself, what it costs to fix, and exactly where to stop and call somebody.
Stop using the door
These three are the ones where one more cycle turns a repair into a replacement — or into an injury.
Garage Door Won't Open
A door that refuses to lift is almost always one of five things — and two of them you can rule out from your driveway in about ninety seconds.
$89 – $480 Call todayGarage Door Won't Close
A door that opens fine but refuses to close is a safety-system problem nine times out of ten — and the safety system is usually right to be worried about something.
$89 – $290 Stop using itBroken Garage Door Spring
If you heard a bang from the garage and the door is now immovable, a torsion spring has broken. This is the most common garage door failure there is, and the most dangerous one to attempt yourself.
$220 – $560 Stop using itGarage Door Off Track
A door hanging crooked in its opening has hundreds of pounds of steel in a position it was never engineered to hold. Every cycle from here makes it worse and more dangerous.
$149 – $420 Call todayGarage Door Stuck Halfway
A door that stops mid-travel and stays there is telling you it has met resistance it was not expecting. The three usual suspects are track obstruction, a failing spring, and force settings.
$89 – $480 Call todayCrooked or Uneven Garage Door
A door that lifts with one side ahead of the other is unbalanced, and an unbalanced door is on a short path to coming off its track entirely.
$149 – $480Annoying, but not an emergency
Noisy Garage Door
A garage door should be a hum, not an announcement. Most noise comes from three cheap parts, and the fix is usually under $250 — far less than the new opener most people assume they need.
$79 – $290Garage Door Opener Not Working
Work through it in order — power, then trolley, then gear, then board. Two of the four steps are free, and a surprising number of "dead openers" are back in service in five minutes.
$129 – $700Garage Door Remote Not Working
If the wall button works and the remote does not, the door is fine — this is a battery, a programming or an antenna problem, and most of it you can sort out yourself in ten minutes.
$0 – $180Garage Door Sensor Not Working
Photo-eye sensors are the most-blamed and least-often-broken part of a garage door. Usually it is alignment, a dirty lens, or a nicked wire — not the sensor itself.
$89 – $220Garage Door Reverses Before Closing
The door goes down, touches the floor or gets close, then runs straight back up. There are two distinct versions of this and they have completely different causes.
$89 – $290Garage Door Opens Slowly
A door that has lost its pace is a door that has gained resistance. It is an early warning, and it is much cheaper to answer now than after the spring or the opener gives up.
$79 – $480Symptom → likely cause → cost
| Symptom | Usual cause | Typical cost |
|---|---|---|
| Garage Door Won't Open | A broken torsion spring | $89 – $480 |
| Garage Door Won't Close | Misaligned photo-eye sensors | $89 – $290 |
| Broken Garage Door Spring | The spring reached its cycle life | $220 – $560 |
| Garage Door Off Track | Impact — someone backed into it | $149 – $420 |
| Noisy Garage Door | Worn or bearing-less rollers | $79 – $290 |
| Garage Door Opener Not Working | No power at the outlet | $129 – $700 |
| Garage Door Remote Not Working | A dead or dying battery | $0 – $180 |
| Garage Door Sensor Not Working | Misalignment | $89 – $220 |
| Garage Door Stuck Halfway | An obstruction in the track | $89 – $480 |
| Garage Door Reverses Before Closing | Photo-eyes interrupted on the way down | $89 – $290 |
| Garage Door Opens Slowly | Springs losing tension | $79 – $480 |
| Crooked or Uneven Garage Door | A cable slipping or unwinding on one drum | $149 – $480 |
We have seen your problem before. Thousands of times.
Not a franchise, not a call centre in another state. Houston's Best Garage Door is a Houston company with Houston trucks and technicians who live in the neighbourhoods on this map — which is why we can be at your door today and why we still care what you tell your neighbours about us.
Locally owned
Family-run out of Houston since 2011. The person who quotes your job answers the phone when you call back.
Veteran & first responder discount
10% off any repair for active duty, veterans, police, fire and EMS. Just tell us when you book — no paperwork.
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Earned one Houston driveway at a time. Read them before you call anybody.
We know Gulf weather
Humidity, flooding and wind load are not edge cases here. We spec hardware and doors for the coast we actually live on.
Describe it to us on the phone.
Half the time we can narrow it down before anybody drives anywhere — and that call is free.